Shipping Policy

Last Updated: 22.07.2026

This Shipping Policy contains information about the preparation and delivery process for orders placed through Derisunum Design.

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1. Order Preparation Time

Your orders are carefully prepared and handed over to the courier within an average of 1-2 business days after payment confirmation.

During busy periods (campaigns, sale days, etc.) this timeframe may experience a slight delay; in such cases you will be notified by email.

2. Shipping Fee

🎉 Shipping is free on all your orders — with no minimum order requirement.

3. Shipping Carrier

Your orders are shipped via our contracted courier company. [We will update this section once the courier company is finalized.]

4. Delivery Time

Once shipped, delivery time varies depending on your region but generally occurs within 1-3 business days. This period may vary depending on the courier company's workload and your location.

5. Order Tracking

When your order is shipped, a tracking number is sent to your registered email address. You can use this number to track the status of your order on the relevant courier company's website.

6. Delivery Address

Please enter your address information completely and accurately when placing your order. Derisunum Design cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

7. Damaged or Lost Items

If an item is damaged or lost during shipping, please contact us as soon as possible after delivery at the contact address below. Your request will be reviewed and the necessary solution (reshipment or refund) will be provided.

8. International Shipping

Currently, we only ship within Türkiye.

9. Contact

For questions about your shipping process: 📧 derisunumdesign@gmail.com